REFUNDS & RESCHEDULES
ONE-TIME CLASSES (including Private Sessions):
We only allow you to reschedule classes for one-time classes and private sessions 72 hours before the scheduled session.
We do not offer refunds once a reservation is made for all classes.
6-WEEK SERIES:
Once a session series starts, class payment is non-refundable and non-transferable.
We only allow you to reschedule class series 7 days before the scheduled session.
We do not offer refunds once a reservation is made for all classes.
We only allow you to reschedule classes for one-time classes and private sessions 72 hours before the scheduled session.
We do not offer refunds once a reservation is made for all classes.
6-WEEK SERIES:
Once a session series starts, class payment is non-refundable and non-transferable.
We only allow you to reschedule class series 7 days before the scheduled session.
We do not offer refunds once a reservation is made for all classes.
Finished Pieces
Please allow at least 3 week for pieces to be trimmed, glazed, and fired from all classes. Sometimes during the firing process pieces might break or the glaze finish might not turn out as expected.
Refunds will not be issued if your piece(s) do not make it through the firing process for all classes.
Refunds will not be issued if your piece(s) do not make it through the firing process for all classes.
Pick Up
The studio will send you an email once your piece is ready to be picked up. We will only keep pieces in the studio for 1 month (30 days) after the email is sent out.